
Before Hiring
1. Clearly Define the Scope of Work
- Write down exactly what you want done.
- Be specific: materials, finishes, layout, timeline, etc.
- Vague plans lead to misunderstandings and cost overruns.
2. Get Multiple Quotes
- Aim for at least 3 detailed bids.
- Be cautious of extremely low bids—they may cut corners or add surprise costs later.

3. Check Credentials
- Verify contractor’s license and insurance (general liability + workers’ comp).
- Look for industry certifications or affiliations (e.g., NARI, BBB).
4. Ask for References
- Call past clients and ask:
- Were you happy with the results?
- Was the project completed on time and on budget?
- Would you hire them again?
- Were you happy with the results?
5. Research Online Reviews
- Use Google, Yelp, Houzz, or Angie’s List.
- Pay attention to trends (not just star ratings).

6. Review a Sample Contract
- Ask for a copy of a past contract to see how they outline timelines, payment schedules, and responsibilities.
During the Hiring Process
7. Get Everything in Writing
- The contract should include:
- Scope of work
- Detailed costs and payment schedule
- Timeline and milestones
- Change order process
- Permits and who’s responsible for obtaining them
- Warranty terms
- Scope of work
Cleanup and debris removal

8. Avoid Large Upfront Payments
- A common structure: 10-20% deposit, with progress payments at milestones.
- Never pay in full until the work is 100% complete and passes inspection.
9. Verify Permits
- Make sure proper permits are pulled.
- You may be liable if they aren’t—even if the contractor skips them.
During the Project
10. Maintain Regular Communication
- Have weekly check-ins or walk-throughs.
Ask for updates and discuss any issues ASAP.

11. Document Everything
- Keep a project log with photos, emails, and notes.
- This helps if disputes arise.
12. Don’t Pay for Unapproved Changes
- Insist on written change orders for anything that affects scope or price.
13. Be Realistic
- Expect minor delays or hiccups—especially with custom work or older homes.
- But consistent delays or sloppy work shouldn’t be tolerated.
🚩 Red Flags to Watch For
- No written contract
- Pressure to pay in cash
- Lack of licenses or insurance
- Refusal to provide references
- Unwillingness to pull permits
- Vague or incomplete estimates
Poor communication or evasiveness
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